Providing software solutions and committed support to the property and asset management sectors

OPM Support


 As OPM software solution was developed by us, our support and technical team has the expertise to provide you with flawless, first-class support services.

Our support and technical team will typically support you in the following areas
  • User errors
  • Recovery from everyday disasters
  • Software errors
  • Advice on best practice
 In order to achieve efficient and fast support, we also utilise a proven, structured, support escalation procedure that integrates client in-house support and support from Ofek.

Technical Support

Contact our support team on:
Help desk: +649 366-1558
Facsimile: +649 307 2725

or use our contact form

Support Channels

Ofek's available support channels are:


The help desk facility is open Monday to Friday, 08:30 am to 05:15 pm to help you with any issues that might arise during your working day.


On-line remote support is provided on the Cloud or the client network.

On Site

Support and assistance is provided on site as required

Mission Critical

Mission critical support is provided on a 24 hours, Seven days a week basis.

Powered by Encountra Content Management